Payment & Safe
- Is shopping on Modish Female safe?
Modish Female was founded by people who has been in the e-commerce industry about 10 years and has accepted many of the most trusted online payment methods, as PayPal and Credit Card.
By the way, we operate our shop under Shopify.
Don’t worry, it is safe.
- What payment terms does Modish Female accept?
Modish Female accepts secure payments via PayPal, Visa, Master Card and Western Union.
- Do I need to pay customs, taxes, VAT and other extra fees?
Yes. Modish Female prices do not include any other fees such as VAT, customs, etc. In some cases, your local post office will ask for additional duties, taxes and VAT. If in doubt, please contact your local post office for assistance.
- Will you ship to my country?
Modish Female ships items to 200 countries and territories around the world (except for some countries and islands). If you can't find your country on our shipping list, please contact our service team for assistance. Our service email is email@example.com
- What are the shipping methods? Are they free?
We offer free shipping service with flat rate shipping if order amount exceeds $20.00. Standard shipping and expedited shipping are available with additional shipping fee.
Please find out more about shipping fee at our Shipping Info Center.
- How long is your processing time and shipping time?
Processing time is the time at which an item is prepared before leaving our warehouse. It usually takes about 2-4 business days after pay for your order. (some items take 6-9 business day.)
Shipping time is no include with processing time. It depends on the shipping method you choose and the distance of your destination.
Please find out more about shipping time at our Shipping Info Center.
Return & Refund Policy
- What’s your return policy?
We offer a return service within 14 days of delivery. Items must not be used, undamaged and should be in their original packing.
Please log in My Account and submit a ticket, indicating the returned items and reason. Our service team will help you process your return and refund it to you.
For more information on Return & Refund, please click on Return & Refund.
- Can I get a full refund if I return my order?
Once we have received and checked all returned items, we will arrange a full refund for you.
Kindly know that customer is responsible for the return shipping fee.
- Do I need to pay for the return shipping?
Yes. Customers are required to pay a return shipping fee. We do not accept packages returned using C.O.D (cash on delivery) services. Return shipping costs are not refundable. Please use your local post to return items to avoid tax.
- When can I get the refund?
- We will refund within 7 working days after receiving and confirming that the item meets the return policy.
- Refunds usually take 1 business day to appear in your Modish Female wallet. The balance in your wallet can be used to pay for future orders, or you can withdraw to your PayPal / bank account at any time.
- Refunds usually take 10 to 20 business days to appear in your bank account, while PayPal accounts take 3-5 business days. It depends on the original way you used.